Everyone was friendly and professional. They took very good care of my elderly dog making sure she was comfortable, given tummy rubs and having fun in the play area. All the dogs are screened for temperament and must be up to date on their shots. The facility is kept clean. I have recommended Dogtopia Plano to my friends and family and will continue to do so.
Have to admit the staff is amazing... They know me and my dog by site and name. Bode is hesitant to get out of the truck...but once in the door, he is happy to go in the back... The team is great with him... and he seems to enjoy himself.
I appreciate being able to drop Bode off on on short notice... whether due to bad weather...or in case I am going out of town... I feel comfortable that the team will take good care of him.
Glad you guys are so close... Best... Dan and Bode.
The front staff is incredible that’s why we keep coming back. Dirk loves it there and he loves all of the people. I don’t want to play favorites but there is one person at the front that always goes the extra mile for us and Dirk and her communication, follow up, and customer service is the best I have ever had anywhere. She is the BEST. Thank you for being awesome 100% of the time.
The employees genuinely care about our dogs and take time to associate each dog with his owner. I feel like it is a great play experience each time my doodle is at Dogtopia. The opportunity to view what is going on with the camera access is very important. I am pleased with what I see,