We like the convenience of location, the friendliness of staff, the cleanliness of the facility, the communication if/when there may be concerns about illness, the ease of the use of the app.
Dogtopia of Solon was extremely welcoming and informative. I am a new dog parent with more than a few concerns for my rescue pup's time at daycare. The owner took the time to explain procedures, cleaning protocols, and safety materials used in the facility. I was offered a tour and was able to see the layout and services offered. They also provide a brand new app where I can observe my little one through the video cam as she plays. My pup was given the time and space to acclimate to the facility and is already making friends.
The staff is very caring and friendly, they love each dog equally. The facility is always clean and smells clean. The staff makes sure every dog is up-to-date with vaccines to ensure the safety of all dogs playing at DogTopia. The staff is always very welcoming and they greet you and your dog/dogs with a warm smile at the beginning and at the end of each day. They are excited to see their friends (each dog) return, and as a pet owner, it gives you peace of mind to know your dogs will have a great day in their care while away from home.
I love how my dog is so happy going to dogtopia and comes back home happy and tired😍 when I say Dogtopia, he just runs to the door. He’s well taken care of and loved by everyone there. He’s happy playing and I love the fact that whenever I see what he’s doing on the cameras, he’s always happy and the people are always so friendly with all the dogs. So I know it’s not just a show off but everyone loves what they do at dogtopia.