Staff is friendly and informative . I always get an immediate response to emails.
I wish you could view the cams without having to create an account like way back when.
Also, they really should accept credit cards without having to create an account (which I won’t do) just like every other retailer.
Still they are great and dogs love it there!
My dogs are always so excited to go and always come home exhausted. They do a great job on baths/nails and my dogs are crazy, so I know it can't be easy. They almost always have room, even when I need to book last minute.
I love that my dog loves it! Dogs are completely honest. I would know if she wasn't enjoying her time at Dogtopia. I am always so thrilled to see how happy she is each time we arrive. She runs in, puts her paws up on the counter, and can't wait to be brought back to the gym. She literally smiles at the staff when she arrives! She lets the staff pet and love on her, which she never allows anyone outside her family to do--she really loves the staff and her time with her doggie BFFs!
I love that you group the dogs by size. I've seen my puppy romp and play in the Toy Box/Chest which she never did at the other daycare with all size dogs. (She just followed the humans around) At 4 months I also know she benefits from crate time. I like seeing how caring the staff is when I peek on the Webcam. They were blowing bubbles for the dogs the other day!
The staff is very attentive to my dog and to me as an owner. They truly LOVE dogs. The facilities are always clean and the webcams make me feel comfortable in leaving my dog in their care.
We love Dogtopia and recommend them to others all the time! Always a positive experience. The only reason we sometimes use another boarding place is because they are closer to home and also don’t ask for a tip. In fact, Dogtopia is the only boarding place we’ve gone to in over 20 years of owning dogs that asks for a gratuity. We usually add a tip for grooming though, because that’s a service you would normally leave a gratuity for.
My dog gets to spend a couple of days a week in daycare where she runs around with friends while she is looked after. It is good for her and she is worn out after playing all day. Plus it gives me a break as well to get some things done without having to worry about her. I can sign up to get her nails trimmed, get bathed, and have other grooming services performed while she is there. Dogtopia makes it fun for me and the family as well with their special events, social media posts, and picture days.