Very friendly and helpful staff. It's easy to tell they care about all of the dogs in their care. I particularly liked how you manage the assessment with a gradual introduction to the other dogs. I also noticed during her first stay, that there were several times the person in the room, stopped and petted Ruby to make sure she was feeling ok. [FIRST NAME REMOVED]
Dogtopia is always ready to watch my Turbo — even board him overnight on short notice! Staff are cheerful, professional, and genuinely love my dog. And Turbo loves his friends at Dogtopia. It gives me peace of mind to know he’s well cared for and enjoying himself when we are working or traveling. And in case I have any worries, I can see my dog on the live-stream cameras, and can easily reach Dogtopia Staff by phone or email. Highly recommend!
I like that the dogs medical records are on file. I hope aggression is not tolerated. I’m pretty sure you guys take care of that promptly. My dog seems to be happy to go. He doesn’t like being there all day a lot. At home he has toys to chew and distract him. Not sure what you can do there. You e been dealing with staff shortages and we clients can tell that. You’ve raised the prices. I hope this means you are paying staff more. I worry that staff might be too rough to a naughty dog but I met your trainer who assured me that he was making sure that the staff was up on how to handle things.