Our dog is not used to being with other dogs. The coaches have been encouraging to us that Finn will get used to the play room. Today is his 3rd day there. I watched on the camera and he has been coming out of the corner he was staying in and is starting to be more social. That is what we are hoping for him!
Overall we love DogTopia. Bear is super excited to go each week and that’s all the validation I need. He is tuckered out when he gets home which is the ultimate goal.
Absolutely love that we can see the pups on video while we work. Having that level is comfort is great.
Love the calendar of events would be great if some of them are recorded in case we missed them.
Prices are okay a bit high compared to other businesses but not too terrible.
Some recommendations:
Record videos of any events if we can’t view on camera.
Add an air purifier to the lobby there’s a very overwhelming doggie smell the employees are exposed to all day. Can’t be good to breath that in all day.
Some dog owners decide to pull in front to walk their pets in and block the walk way. I raised the question regarding a safety issue and common courtesy to other dog owners. To my surprise I got some push back claiming DogTopia is not allowed to post a sign. If it’s regarding someones safety I don’t see why DogTopia can’t send an email to alert to inform their customers to avoid blocking the walkway for safety reasons. All our time is precious not just theirs hoping it never happens of course. Better to be safe than sorry.
Everyone at Dogtopia Viera is great and our dog has an amazing time every time she goes to Day Camp. The staff really goes above and beyond to ensure the pets are taken care of. Our dog recently had a dew claw get snagged while at day camp playing and the they were great with her. From getting her into a private suite to make sure she did not aggravate the nail any further, booked a vet appointment to have her checked out, the well appreciated updates along each step of her day until we could pick her up. Thank you, means a lot knowing your staff was looking over her the way you all did.
Excellent customer service .. they listen to what your dogs needs are .. very very satisfying to see my fur baby come out after grooming looking stellar!!
I feel comfortable leaving my pet with you. He is always recognized and greeted by your staff. When I check on him, he is content and appears happy. This is so important, as my dog is like family to me. Thank you
I love the environment and human interaction with the dogs.
You all truly seem to love what you do.
I wish your wifi would not glitch so much, I love tuning in to try and check on Billie!
Our Grady looks forward to staying at Dogtopia he loves the staff and playing with all the other dogs. He suffered a setback recently and has just returned, it is helping him regain his strength being with all his friends. We have always had a wonderful experience here, and the staff is so helpful and sweet to him. Couldn't be happier with the service provided.