Staff was friendly, patient, & understanding when I couldn’t come immediately to pick up my dog & was no problem when it ended up taking me longer due to circumstances out of my control. They worked trying to get our dogs in as soon as possible.
We previously had used PetCo for grooming and everytime we went to pick up our dog, she was wet and her cut was always uneven. We were very pleased when we picked up our baby and she was dry, soft and had the cutest bandana on! Also, she had the BEST cut she’s ever had! The only negative thing I’d have to say was there was confusion with records that had been emailed over, they weren’t able to find them in their records and my last name is Goodman and they somehow got Williams so it did make check in time more confusing because it took a while to find my name and to realize it had been written down incorrectly. We were able to fix it and no issues otherwise. Highly recommend!
Very friendly staff. Felt comfortable leaving our dog there. He is part of the family, a very important part. He gets lots of stimulation at Dogtopia, that he might not receive at home. He is never lacking in love or attention, but maybe the exercise he needs from his peers.
I like that my dog has a safe place to play, especially while I am out of town. I like that she can run and play instead of being in a cage all day like at the veterinarian’s boarding facilities. I really like that I can check on her via the webcams and that the staff seem loving towards the pups. The staff has always been very friendly.
Thank you for taking such good care of Molly. I appreciate getting a call saying she was really stressed. I knew she was going to be put by herself and that she would be less stressed soon, and it was comforting to know that she was in good hands. Thank you all very much. I’m sorry Molly didn’t want to play with all the other dogs while she was there.