Our dog had a positive first experience: happy and safe. We could see on the webcam that the staff redirected dogs who were trying to dominate others.
Something we didn’t understand, though, is that once when Lewis curled up on top of a ramp and went to sleep, a staff man woke him up and put him in a crate. Then Lewis play bowed and barked to get out. There was no apparent reason for crating him. It was not nap time, nor did the staffer clean up the floor. No other dogs were trying to use the ramp. Shouldn’t any dog be allowed to sleep wherever they happen to be!? We noticed one dog sleeping under a table.
We love Dogtopia! Our dog is so excited every time he goes and he’s exhausted when we pick him up. They treat him with such love and kindness. They have fun activities for them and their spa services are wonderful.
The staff was very friendly and was able to answer all of my questions. It was wonderful to watch my dog on the cameras to see how she interacted with other dogs. I would have to wait and see how my dog's planned stay goes to give you a higher rating.