The staff are friendly and welcoming and the facilities are super clean. Our pup gets so excited to play with her friends when she pops in for daycare!
first and foremost .. my favorite part of dropping Jax off is everyone greets us especially JAX! this is extremely important to our family , in addition to picking him up and he smells AMAZING.
Its a pleasure and wish I could drop him off more, but with family home he only goes every now and then. But I am always recommending Dogtopia.
As a new client, I’ve been welcomed and informed from the start. The receptionist who is generally at the front is always smiling and helpful. She takes the time to tell me how my pup is doing, making me feel comfortable leaving him there. The staff has been friendly and supportive as well. Highly recommend!
Webcam access. Kind and dog-friendly employees. Reasonable prices for day camp and overnight stays. Appreciate spa services offered after overnight stays.
Everyone is so friendly and attentive to the pups. The staff really enjoy engaging with the dogs and should an issue arise, they are quick to contact you and keep you informed.
Your staff was very nice at time of pick up.
Bella looked great, nice shampoo (smells great). She is safe and got fed, looks great. Thank you for taking good care of her.
A couple of things I thought you could consider: Maybe give the pups more attention with talking to them, petting them. I noticed on camera (most days) that the sitters did not give much loving attention to the pups. I know this is not my dog care business.....but it made me sad to see Bella not getting attention from the humans when she stood up and tried to touch the sitters for attention multiple times and they did not acknowledge, kept walking. I think most dogs that come for a stay at your place may be pampered, talked to thru out the day, have lots of ball play and hugs. (I work from home). The employees days could be more fun for them to have some fun with the pups. Just a thought to make your service better. Maybe you have rules not to do that, or maybe I checked in on video at the more quiet times. Even if the sitters talked out loud to the group of dogs....that would seem nice for them. Just some feedback, since you gave me the opportunity. Do you play music for the pups? Just curious, cause my Bella enjoys music. Thank you for caring about our feed back..And I know it is not an easy job.