I had problems with my new equinox and they were able to get me in when they were really busy. I appreciated the extra effort the service department made to get my vehicle fixed. Fast and friendly service.
Our salesman was very friendly. The manager and finance manager who did our paperwork was also very kind. 5 star all the way. The lifetime warranty was the deciding factor on purchasing. Give these guy's a shot, they will do everything possible to earn your business. Look forward to buying my next vehicle there soon.
I bought a 2015 Tahoe from Franklin Family. The quality of the vehicle along with price was exceptional compared to other dealers. Other dealers lacked in price/quality and most of the time lacked in both areas. This is my 4th purchase from a dealer and my husband and I agree that we got a lot of "extras" compared to other dealerships. I took my 12, 10, and 6.5 month old with me and we waited for several hours only because my husband was working and needed to sign papers also. Harley and Chad were exceptional. They weren't rude and didn't give off the annoyed vibe that many have. They held conversation with my older children and would talk to the baby if she got whiney. Harley even helped make sure she was buckled in good and help with getting her out when I did a test drive. I am thrilled with my purchase and because of our experience we will buy from them in the future. And we highly recommend Harley and Chad at Franklin Family so check them out!
Great Pre Owned vehicles that still look new!!!!! Many choices to choose from ... Don Franklin has it all. Like I told Tanya LaRue a Salesperson that is a true credit to your company. "I rather have a truck than a diamond ring". Trucks, SUVs, Automobiles,...if Don Franklin don't have it...they will find i!!!!