Always best to shop local. David gave me a great deal on my 2023 Enclave . Tanner found the SUV for me and made sure I was satisfied with the vehicle. He went out of his way to have a second key made for me and to detail my Enclave. I have bought many cars from Don Franklin and have no complaints from the service department . Jen takes care of me and I trust her too!
Tyler was an excellent sales rep … very patient with our indecisiveness. Answered all our questions and was nonstop in his efforts to show us what we were interested in. You guys need to know he’s a keeper of a sales rep. Chris as well. He took care of all the paperwork … explained each document that required signatures and made the process of purchasing a breeze. Very pleased with those I dealt with on Saturday to make this buy. Very nice Toyota Camry and the boss loves it. Thanks for all you do for your customers. We made new friends at Don Franklin Bardstown.
I have had my third Buick from the dealership and they always treat me great I’m an old lady and I don’t have many miles on my car, but it had been five or six months since my last oil change. I had an appointment and I was not there anymore than 45 minutes quick and friendly service.