Don Franklin has always treated me as if I'm their top priority, even if I'm only scheduled for regular maintenance. Buisness is always fair and, most important of all, honest. I have dealt with many other dealerships in the past, and have been sorely disappointed with customer service, shady buisness practices and unnecessary billing, to the point that I have become leery of dealerships in general. BUT, Don Franklin has changed my opinion wholly. I trust them to be timely, fair, honest and always polite and accommodating. I also ALWAYS appreciate that they return my vehicle to me CLEANER than when I dropped it off. They gIve it a good (and complimentary) wash after service is completed, and those are the little things that make them a top notch dealership.
They're honesty, supportive, customer commitment, detail oriented, and show willingness to help customers. Don Franklin is in a elite class when it comes to making customers happy and fully satisfied.
We have been doing business with you for years bought several new vehicles from you it was reasonable good job On my Camaro 2023 but didn’t wash it 2 hrs