I came in for routine maintenance. My engine light had come on the night befit. I was told the cost of running a check and agreed. My door to the gas cap wouldn’t open. When they fixed that, the engine light went off. No need for the test which is high for a senior citizen :). Also two filters needed to be changed. Asked my permission before they did I could not be more pleased!!!
The service manager provided excellent customer service…after dealing with another Nissan dealership in Nashville, it felt like I died and went to heaven at the Don Franklin dealership. It’s nice to see excellent customer service still exists!!
We really like the Nissan vehicles. We have owned several and they are very fuel efficient, roomy and comfortable. The cost is economical for the bonuses that come with the Pathfinder.
Blaine is an absolutely amazing salesman. He was gracious and extremely prompt through out the buying experience. I highly recommend him to anyone in search of a vehicle.
I have consistently experienced exceptional service at this location. The staff is always accommodating to my schedule and demonstrates a positive attitude. They take the time to provide thorough explanations, ensuring I fully understand the services offered.
They are always polite and helpful. It never takes very long at all. Have a comfortable place to wait with nice music. In and out just like you like. Hometown feel. Yeah Columbia Ky!