Don Franklin Columbia Nissan Facebook Twitter Googlemaps

   1365 Reviews
705 Jamestown Street
Columbia, KY 42728
270-384-6426
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Recent Reviews:


Quality of product and and Service

Fast service

The service was great, They were very helpful and friendly. The parts department had the pieces in stock. The technician was great. I will always take my vehicle for service there. Thanks for your service.

Fast service

The sales associate, Blaine, was very nice and helpful in my buying experience! They handled a small issue that came up in the buying process proficiently :). I will look to them with future purchases!

I like the professional but courteous employees.

Jacob McKinley... what a stud!

Convenient and easy to use. Helpful and respectful employees. Treated with respect, courtesy, dignity, and kindness.

Knowledge about products Courtesy Kindness And willing to listen

Friendly service people. Kept me informed and explained everything well.

Got vehicle in and out fast!

Excellent customer service

When I called to make an no appointment, I was able to get in when I needed to and did not have to be put off for several weeks. When I went in for service as soon as I got there they started working on my car and within 30 minutes I was out the door and on my way home. Very nice people.

I came in for routine maintenance. My engine light had come on the night befit. I was told the cost of running a check and agreed. My door to the gas cap wouldn’t open. When they fixed that, the engine light went off. No need for the test which is high for a senior citizen :). Also two filters needed to be changed. Asked my permission before they did I could not be more pleased!!!

Very kind and Courteous

The service manager provided excellent customer service…after dealing with another Nissan dealership in Nashville, it felt like I died and went to heaven at the Don Franklin dealership. It’s nice to see excellent customer service still exists!!

Service is always courteous and helpful.

Good service

Helpful friendly service. Love the vehicle .

We really like the Nissan vehicles. We have owned several and they are very fuel efficient, roomy and comfortable. The cost is economical for the bonuses that come with the Pathfinder.