Kindra was soo helpful in getting me the car that I wanted! She walked me through every step and was kind and understanding. It was a great experience and will go back to get my next car in the future!
I love how personable the staff makes you feel when you are there. The interactions are not forced they are genuine. They are so helpful, I went in for an oil change and mentioned a flapping noise I kept hearing. They figured out the problem and fixed it for me!!
The entire sales team was very professional and easy to work with. In my 18 plus years of buying vehicles, my experience at Don Franklin Ford of London, KY was easily my best experience. Specially, Jordan was awesome to work with. He was very polite, professional and kind. I would highly recommend them to anyone and will definitely go back to them for my future purchases.