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   8107 Reviews
3340 Richmond Road
Lexington, KY 40509
859-263-5020
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Recent Reviews:


The personal care and expertise demonstrated by the service department staff, from Alexis during intake, demonstrating her in-depth knowledge of the vehicle, to the floor mechanics who perform the job, the degree of experience and care shines through. The only place I’ll go!
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We absolutely love the Service that we receive from the Friendly and Knowledge Professionals at your Don Franklin Hyundai in Lexington!!
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Received excellent, professional service. New facility is thoughtfully designed and very pleasant to be in.
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Your customer service is exemplary! I was traveling from SC to MN for a funeral when my car broke down. Your crew took great care of me, and my car. Parts and repairs were done quickly and efficiently, Chris in customer service was absolutely the BEST, so kind, considerate and helpful. I'm a 70 year old woman traveling alone. I stayed at a local hotel, and was back on the road the next morning. Thank you so much for helping me throughout the stressful car event.
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Fast and Efficient
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Service is excellent. Everyone is friendly and courteous. All my services have been done in a timely, professional, efficient manner.
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Really like my Tucson and people are really nice and friendly
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Comfortable and hospitable setting while waiting. Informative, professional, and polite staff.
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Service people were all very helpful and nice. Got me in and out faster than I expected! Very courteous group in the service department.
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Great support Very professional service Kindness
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Quick. Clean. Clear explanations
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The tech guy was very helpful and friendly helping set my Bluelink up. I have only been there a couple of times and the people were very friendly and not pushy.
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Everything about Hyundai is nothing short of amazing from the services to my car itself. I will always recommend Hyundai services and products
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Everything is taken care of easily
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Collin was amazing and helped me so much!!! He made the process so easy!
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The new Genesis service facility was absolutely top notch, a major improvement over the previous arrangement with Hyundai. The waiting room was comfortable and luxurious. The service manager was personable and professional. Everything was explained in detail and all my expectations were exceeded.
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Customer service
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They are thorough, friendly service. Always do a good job.
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Very nice new location. Work completely in timely manner.
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Amazing customer service and management. Highly recommended.
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