Don Franklin Lexington Buick GMC Facebook Twitter Googlemaps

   2783 Reviews
3380 Richmond Road
Lexington, KY 40509
859-263-5020
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Recent Reviews:


Warranty and Service

Thank you as always for servicing my car

The car has all the features I desired. The service was friendly, convenient, and above and beyond

Marc was amazing from start to finish!

Everyone was nice!

treated with respect and provided us with a full disclosure about the vehicle and our trade in. Marc was professional and friendly.

Always courteous and helpful. Chris is outstanding

Easy to make appointment … courteous techs …

The worker are very friendly and helpful

Great service, great communications

Catalina Kirby was professional and very knowledgeable. She put all the duck in a role that made for a smooth transaction. Eric McDonald, is who we started with in January 2025, stayed with us to the hand off to Catalina.

Everyone was very friendly and helpful and the service completed was great.

Respect and kindness. Don was a good example on 5/22/25. Of course Ms. Susan Taylor is awesome.

Very accommodating and friendly staff

Dawn always kept me informed on progress of the warranty service that was being performed!

Everything went well and right on time.

Service was great and fast

The rep from DF kept me informed about my vehicle since I left it to get maintenence. Then he worked with me to get new tires that same day. That was helpful instead of having to reschedule for tire replacement!

Always friendly, knowledgeable and accommodating.

Dawn was amazing and kept in contact with me through the whole process so I knew exactly what was going on and when the work was expected to be completed. Super quick!