Knowledgable. Recommends what is neededbased on the mileage on my car and what may be needed down the pike. Works with me as to what I want to take care of or put off until the next time.
I purchased my 2015 Nissan Pathfinder from Don Franklin Nissan in 2018. I live in Mount Sterling and continued to bring my SUV for regular service because I trust the Service Department and their professional opinion. I also like the idea of having original Nissan products to replace my auto parts that need to be replaced. I definetly like the customary computer hookup to find things that need to be serviced.
I appreciate having a dedicated service rep to work with every time I bring my Rogue in for regular service. In my case it is Jennifer at the Richmond Rd location in Lexington, KY. Consequently, I have been pleased with the service and maintenance of my vehicle.
I just want to say how much I appreciate Chris. He is always smiling and so personable every time I come in for service. I really appreciate people like that. Makes such a difference to your day and your service experience.