Don Franklin Lexington Nissan Facebook Twitter Googlemaps

   6483 Reviews
3360 Richmond Road
Lexington, KY 40509
859-263-5020
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Recent Reviews:


⭐️⭐️⭐️⭐️⭐️ I recently had my oil changed at Don Franklin Nissan, and I couldn't be more satisfied! The staff was incredibly friendly and attentive, making the whole experience pleasant. The speed of service was impressive; they got me in and out quickly without sacrificing quality. The service analyst went over my car in great detail, explaining what would be needed in the future without any hard sell, which I really appreciated. I would 100% recommend Don Franklin Nissan to anyone in search of a Nissan vehicle. Their customer service truly goes above and beyond!
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They are fast friendly and thorough
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Quality parts and friendly staff.
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Oem Nissan oil filter; complimentary car wash
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Great sales team and always goes the extra mile for customers.
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I love that everything is so easy. Customers service is top notch and the advisors go out of their way to explain anything wrong or great.
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Jennifer in Service is very helpful!
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I have been pleased with everything overall. Thank you.
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Prompt and courteous service!
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The recall work done was courteous and prompt from the scheduling of the appt to completion of the work on day of service.
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Ron was first class. Kept us informed, polite, explained issues and findings.
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It was very easy to make the appointment. Everyone there was very nice and helpful. Chris answered whatever questions I had. I was in customer service for over 30 years so I feel I know good customer service when I experience it and you all did a great job!
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Service department is always friendly and knowledgeable
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The service is outstanding, I didn't have a appointment and they work me fast and I was out the door and I trust you with my car
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Eddie Thompson and Ron in the service dept. are the best.
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Very friendly, knowledgeable and professional
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Like the new service area.
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1st, your honesty, and 2nd, you didn't try to upsell me.
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The people are your greatest asset. Always cheerful and helpful!
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