Don Franklin Lexington Nissan Facebook Twitter Googlemaps

   6164 Reviews
3360 Richmond Road
Lexington, KY 40509
859-263-5020
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Recent Reviews:


Good service
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Good customer service and professional.
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Services were very detailed and clear on all questions asked. The product is of good quality and very well designed and made
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Very efficient and friendly
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I like to have my car serviced at the dealership if at all possible and my experience has always been positive
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Buying my car was easy. I got the terms I wanted plus a worry free life time power train warranty and the service team has taken great care of my vehicle for five years now. I’d definitely recommend this dealership!
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Friendly and pretty fast service so far.
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I love new building. I was glad didn’t have wait to long. My car sounds good 😌. Thank you
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Quality vehicles. Easy access
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Tanner at Don Franklin Nissan is amazing in service!
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I never felt pressured and I felt well taken care of. Everyone respected our time commitment in driving there and helped us get in and out
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Nice pathfinder and Ray ours salesperson made it quick and easy.
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I had an appointment for the Saturday the internet was not working. I left and they called and said I could come back but I was unable to. I only get Saturday off so I had to make a new appointment for the following Saturday. I feel I should have received something off of my bill. And they didn’t rotate my tires because they said they didn’t need to be which was fine but why was the price not reduced when a service wasn’t preformed that was in the 200$ package?
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I love my Rogue and the employees worked very hard to find exactly what I wanted!
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I love not only the looks of th vehicles, but lthe quality. Jill Carpenter was knowledgeable. , professional and friendly.
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Great customer service feels like family every time I stop by to get my car serviced. :)
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Quality product/ Good service
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I called and checked to see if Jennifer could get me in to get my car serviced. She said yes but there would be a little wait. I said fine with me. She promised my car would be serviced and ready for me in an hour and a half. Don Franklin never disappoints me and my car was ready on time. They even washed it for me before I left the lot. I love this dealership and the great service that I always receive. The service department is top-notch. Not only did I get my car serviced with an oil change and all Floyd‘s check but I also was able to get my coolant system flushed. They keep me on track to make sure that I am getting the best care for my car as I would like for it to last for a long time
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The staff is always so friendly, knowledgeable and efficient.
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The staff is always friendly and helpful. The service is done in a timely manner.
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