Don Franklin Lexington Nissan Facebook Twitter Googlemaps

   6490 Reviews
3360 Richmond Road
Lexington, KY 40509
859-263-5020
Visit Website

Recent Reviews:


I’m very pleased with my Rogue as have had no issues with it. Everyone at Don Franklin is always nice and helpful.
Report a concern

Very friendly and and helpful service team Definitely would recommend
Report a concern

Greeted right away. Service done on time.
Report a concern

Friendly and efficient service.
Report a concern

Satisfied with my Nissan and service personnel are great.
Report a concern

Courtesy and willingness to help
Report a concern

As always a great service!!! Excellent communications and quick turn around time!!!
Report a concern

Was on time and was price quoted
Report a concern

⭐️⭐️⭐️⭐️⭐️ I recently had my oil changed at Don Franklin Nissan, and I couldn't be more satisfied! The staff was incredibly friendly and attentive, making the whole experience pleasant. The speed of service was impressive; they got me in and out quickly without sacrificing quality. The service analyst went over my car in great detail, explaining what would be needed in the future without any hard sell, which I really appreciated. I would 100% recommend Don Franklin Nissan to anyone in search of a Nissan vehicle. Their customer service truly goes above and beyond!
Report a concern

They are fast friendly and thorough
Report a concern

Quality parts and friendly staff.
Report a concern

Oem Nissan oil filter; complimentary car wash
Report a concern

Great sales team and always goes the extra mile for customers.
Report a concern

I love that everything is so easy. Customers service is top notch and the advisors go out of their way to explain anything wrong or great.
Report a concern

Jennifer in Service is very helpful!
Report a concern

I have been pleased with everything overall. Thank you.
Report a concern

Prompt and courteous service!
Report a concern

The recall work done was courteous and prompt from the scheduling of the appt to completion of the work on day of service.
Report a concern

Ron was first class. Kept us informed, polite, explained issues and findings.
Report a concern

It was very easy to make the appointment. Everyone there was very nice and helpful. Chris answered whatever questions I had. I was in customer service for over 30 years so I feel I know good customer service when I experience it and you all did a great job!
Report a concern