Don Franklin Lexington Nissan Facebook Twitter Googlemaps

   5899 Reviews
3360 Richmond Road
Lexington, KY 40509
859-263-5020
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Recent Reviews:


Everything
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Straight forward no bull
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Prices Customer service MJ was awesome!
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[FIRST NAME REMOVED] Dailey is an excellent communicator and makes my service appointments a pleasant experience each time. The team does a great job staying on time and sometimes wrapping up scheduled work a few minutes early.
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I've been dealing with Don Franklin for almost 5 years now. I've never had a bad experience. I will not let anybody else service my vehicles. All of the staff are great people. They are very helpful and knowledgeable. If I have questions or concerns, they address them for me.
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Service was quick and the staff is friendly.
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I love how I always have the same team working on my service. Keeping me updated throughout the service and forming a welcoming environment that feels comfortable to be apart of!
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Have liked my car for many years now. Nice service dept who listen and keep my car up to date with maintenance. Appreciate very much.
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They went above and beyond to find the electrical problem with my 2013 Pathfinder…. Provided me with a loaner which was a God send… Highly recommended. The service writer Josiah was so easy to work with. This was a special kind of problem as I usually go to Jennifer for routine maintenance and am always very pleased with her … Thanks Guys ! D. Miller
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Friendly, through, explain things well. My 9 year old Altima has been a terrific car with no issues. Service has taken good care of it.
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great quality
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Everyone is always so professional, courteous, and helpful with any question or problem we have.
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Service advisors friendly and knowledgeable. You dealership strives to make servicing your vehicle simple. Also include making appointment.
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Service was outstanding. I particularly like the professionalism shown by the individual who I worked. He explained what was wrong with my truck, provided me with a quote, and when the work would be completed. I accepted the quote and my truck was ready for pick up on time. You can't be the service!
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Staff are very professional and friendly. They went above and beyond to find us the exact vehicle we wanted. Salesmen were very knowledgeable. It was a very pleasant experience
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Best products and service money can buy!!
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Jennifer is great
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Love the rewards and Jennifer’s honesty.
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Everyone is very friendly and helpful.
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Love your loyalty program! It helps offset the expense/cost of service!
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