Don Franklin Lexington Nissan Facebook Twitter Googlemaps

   6302 Reviews
3360 Richmond Road
Lexington, KY 40509
859-263-5020
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Recent Reviews:


Everyone is very helpful honest
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I have no answer other than I I like all your employee Pleasedont share my name! thank you
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The service is on time fast and the staff is very courteous
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The ability to give me a loaner while my vehicle is being serviced so that I was able to get to work.
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Consistent good workmanship and friendly assistance in each time I need service or assistance with a question.
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Amazing customer service- friendly, knowledgeable and responsive. Service is always on time and in a timely manner.
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I was met w advisor an took my tire in for repairs an patched. My waiting time was short. Tire was patched an placed in my vehicle.. The price was very reasonable an update on my service was reported In a timely manner.
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We prefer service at a Nissan dealer for our Pathfinder.
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Great customer service from our sale's person to the GM and our software instructor. All in all a pleasant experience. My wife was in car sales for her whole career and said it was the best experience she has had with a dealership the size of Don Franklin. Your dealership also helped a friend with a lease problem that her previous dealership could not solve. Don Franklin solved it in a few hours. Another reason we chose this dealership. You all are the best large dealers we have dealt with. Thank You for your great service.
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Professional
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Very efficient, courteous, and explains all repairs.
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Helping me keep up with service!
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Short wait time for service.
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Very friendly and good service. I will return.
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The service is always very efficient, and they try to accommodate my schedule. Always very friendly.
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Weight room is always very clean refrigerator stocked with water. Coffee pot is always ready to be used. Bathrooms are always clean. Customer service is always great. They get you in and out and under 45 minutes sometimes less!
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Quick, Quality, customer oriented
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The service department is always do helpful. I schedule spy and they follow up in timely fashion
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Organized, transparent, easy
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Very consistent and convenient and informative. Leaves me feeling confident that my vehicle is up to par!
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