Don Franklin Lexington Nissan Facebook Twitter Googlemaps

   5899 Reviews
3360 Richmond Road
Lexington, KY 40509
859-263-5020
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Recent Reviews:



Straight forward no bull

Prices Customer service MJ was awesome!

[FIRST NAME REMOVED] Dailey is an excellent communicator and makes my service appointments a pleasant experience each time. The team does a great job staying on time and sometimes wrapping up scheduled work a few minutes early.

I've been dealing with Don Franklin for almost 5 years now. I've never had a bad experience. I will not let anybody else service my vehicles. All of the staff are great people. They are very helpful and knowledgeable. If I have questions or concerns, they address them for me.

Service was quick and the staff is friendly.

I love how I always have the same team working on my service. Keeping me updated throughout the service and forming a welcoming environment that feels comfortable to be apart of!

Have liked my car for many years now. Nice service dept who listen and keep my car up to date with maintenance. Appreciate very much.

They went above and beyond to find the electrical problem with my 2013 Pathfinder…. Provided me with a loaner which was a God send… Highly recommended. The service writer Josiah was so easy to work with. This was a special kind of problem as I usually go to Jennifer for routine maintenance and am always very pleased with her … Thanks Guys ! D. Miller

Friendly, through, explain things well. My 9 year old Altima has been a terrific car with no issues. Service has taken good care of it.

great quality

Everyone is always so professional, courteous, and helpful with any question or problem we have.

Service advisors friendly and knowledgeable. You dealership strives to make servicing your vehicle simple. Also include making appointment.

Service was outstanding. I particularly like the professionalism shown by the individual who I worked. He explained what was wrong with my truck, provided me with a quote, and when the work would be completed. I accepted the quote and my truck was ready for pick up on time. You can't be the service!

Staff are very professional and friendly. They went above and beyond to find us the exact vehicle we wanted. Salesmen were very knowledgeable. It was a very pleasant experience

Best products and service money can buy!!

Jennifer is great

Love the rewards and Jennifer’s honesty.

Everyone is very friendly and helpful.

Love your loyalty program! It helps offset the expense/cost of service!