Don Franklin Somerset Facebook Twitter Googlemaps

   7101 Reviews
1147 S Highway 27
Somerset, KY 42501
606-678-8178
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Recent Reviews:


The price. We really liked the service it was awesome. They got us in and out within 20 minutes. Change the oil. Everything was good on the car. They checked the whole car out really well.
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It's convenient
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Very helpful in showing vehicles and explaining it all to me Very polite and courteous Answered all my questions Not pushy Helpful in anyway I needed
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Very friendly and helpful. Answered my questions and strove to provide the best service possible.
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Nice selection, comfortable easy buying process, friendly professional staff. My associate was great and i love my truck! Thanks! Jeff [LAST NAME REMOVED]
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Always get great service in a timely manner.
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My salesman Marc was the absolute best and the finance guy was amazing as well. Deal went fast and smooth! This was my second purchase and I will be a returning customer
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Great customer service. Richard was very helpful in meeting my needs in regard to price and payments that were within my budget. I love the car that I purchased.
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Good product and good service
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the Don Franklin team was so awesome they took care of my needs and made something that 4 dealerships in knoxville could not do thanks for that
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Service is prompt.
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I was there to get an oil change and my tires rotated. The staff was friendly and the maintenance did not take long.
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Always provide the service my vehicle needs, timely and easy to make/obtain appointments.
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Logan was professional and personable. Very good buying experience.
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Fast service.
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Customer service is excellent
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The professional aditude everyone is very friendly and helpful people thank you guys I have three of your vehicles
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Great customer service
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To Whom It May Concern, I am writing to express my sincere appreciation for the exceptional service I received from Jacob and Danny during a recent visit regarding our disaster response truck. Faced with a critical need to ensure our electric trailer brakes were operational before transporting equipment between disaster locations, I was met not only with competence—but with compassion and commitment. Jacob and Danny didn’t just get me in quickly; they stayed late after the shop had officially closed to make sure everything was working perfectly and safely. Their diligence ensured our mission could continue without delay, serving families affected by crisis. In Matthew 5:41, Jesus said, “If anyone forces you to go one mile, go with them two.” Jacob and Danny didn’t just fix a truck—they lived out that verse. They were mile two people—those rare individuals who go above and beyond the expectations of the job to serve others well. As someone who spends my days walking with hurting families in the wake of disasters, I notice when people serve with heart. Jacob and Danny did just that. Please pass along my deepest gratitude to them both. They represented your company with excellence, integrity, and true servant leadership. With appreciation, Disaster Pastor Scott Shipman Founder, Just Help One
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Lyle is the man
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