Don Franklin Somerset Kia Facebook Twitter Googlemaps

   6359 Reviews
60 Highway 2227
Somerset, KY 42503
606-679-1177
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Recent Reviews:


They was nice
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Good service
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Vehicles have been reliable. Service department is top notch. Sales (Stanley Simcox) is the greatest to work with.
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Service was excellent love my vehicle
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Service is good.
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Bang for buck
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Love my seltos
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Wonderful place. Ashley is the best!
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For the most part everyone is really nice and they get you in and out in a timely manner. I have been coming here for years with no issues. This last service I had was the first time I was a little angry. Got back in my car after it been serviced and they was oil on my steering wheel and gear shift.
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Completed service on time at reasonable price. And washed the car
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Great quality cars, friendly and very helpful staff!
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Great customer care
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Good service timely manner
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Friendly staff that go above and beyond to meet our needs. We won’t buy a vehicle from anyone other than George Brock.
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Ryan told me everything I would need to know about the process in words I could understand I would recommend the dealership and Ryan to people I know
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Actually 1st oil change was free, speedy service tho
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The salesman make u feel comfortable and at home and they do their very best to see the customer gets what they want.
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My transmission went out in my Kia Forte while I was out state working a healthcare contract. I do not know a single sole outside of where I work. I was driving to Louisville KY when my car broke down. This was the closest KIA dealership. The service I received over the phone from Ty was above & beyond even before I decided to tow it there an hour away. I could have had it towed back to where I purchased my car but ultimately decided to go Don Franklin Auto of Sumerset, KY. because of Ty’s professionalism, knowledge and empathy for my unique situation I had found myself in. I got my car back with a brand new transmission quicker than I imagined ever possible and they even helped me drop off by rental. Ty arranged for two people to follow me to Enterprise. One guy followed me driving my car and the other guy drove a different car to pick that driver up. They all were so nice and genuinely wanted to help me so I could get my rental dropped off hassle free, and get back on the road to drive to work in Louisville quicker. I truly am grateful for everyone there who helped me out, from Ty, the mechanics and down to the lady who took my payment. Everyone was really genuinely nice people. I have had my fair share of car dealerships and mechanic services throughout the years and I have to say you guys get my vote of best service department EVER!! I can not express how grateful I am that my car broke down where it did. THANK YOU!!! When the time comes to buy another car, I will definitely be driving from Tennessee to Somerset KY.
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The last two vehicles I’ve bought from Don Franklin Kia, I highly recommend Charles Wright , he does everything in his power to make sure you leave happy and satisfied!!!! I wouldn’t want to do business with anyone else other than him!
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Friendly, efficient staff! Enjoyed working with Mark Lowe! Top notch dealership and good people that treat you nice. Shonda, great salesperson! Keep up the great work and thank you !
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