The service people who work here actually know what they are doing. Which is very hard to find in the heating industry. Anytime I’ve had an issue, the customer service has been great and issues are resolved promptly. Thank you
I don't have to worry about deliveries or service!!! You're always there when I need you!
My father worked for Brunswick Coal & Lumber for 26 years. He was the service manager!
Justine Gosselin, your customer service representative has always been very helpful and professional. She is an asset to Downeast Co. I have been with you since 1988.
Prompt, knowledgeable, helpful, HUMAN. I really like how when I call your office I speak to a real person from Maine. Like I'm talking to a neighbor. That's so rare these days!
Nicole & the Heap has been a god send this winter. Very grateful to Downeast at locking a very reasonable price for my wife and I. I am 78 and have a disabled wife who only receives social security each month. Your service and price has reduced pressure in surviving this winter. THANK YOU. Sincerely, Richard Gadway, Sr.