Downeast values the overall customer relationship and provides lifetime service-oriented engagement instead of simple transactional buyer/seller connection. That matters.
Last year I had my furnace cleaned for the first time by Downeast. The person was very friendly and competent.
My oil tank is always filled on time. I have never run out of oil.
Delivery guy was incredibly nice and it was a pleasure to interact with him. He was very mindful of nearby plantings when dragging the hose and managed to NOT damage anything. Very much appreciate the attention to detail and the respect he showed us.
Service is very eager and dedicated to fix the problem. And most importantly knowledgeable, and if they don't know they will find out.
Best Tam I have ever had.