The service was absolutely phenomenal. I was greeted and invited in. Conversation during my wait was so informative from recommended products to cycling groups in the area. I will certainly be make this my store for all my cycling needs.
You offer high quality products at a reasonable price. Most importantly, your staff are knowledgeable, helpful, and highly skilled. It is always a pleasure to do business with you!
I was happy to support our favorite bike shop one last time with the purchase of my first e-bike…I will miss the convenience of having you so close and the many tuneups I had you guys do over the years to my 1992 Cannondale hybrid to all the tubes I purchased over years from the rough Albany streets, but we wish Bob well on his next chapter of retirement and more time to get out for a ride!
I’ve been a customer since early 90’s. Downtube has always been helpful with questions, concerns and warranty claims. When I decided to try gravel riding I knew who to call for my new bike. As always. The transaction was perfect. I’m excited for spring weather to ride my new bike. Thank you!