Response From DVDXpress Movie Rental Kiosk @ Safeway
August 08, 2019
Thank you for providing feedback regarding your rental experience with us.
I apologize that kiosk has ben inoperable during your recent visit to Safeway.
Our tech team is aware and working to repair the kiosk, ASAP.
I have issued a credit of $3.86 back to your account. Please allow
7-10 business days for the credit to apply. It typically does not take that long.
If you have any questions, please let me know and I will be happy to help.
If you ever experience any issues with our discs failing to play or
issues with returning to the kiosk, please do not hesitate to reach
out to our Customer Care Team. They will be happy to assist you.
We can be reached via phone at 877.385.8500 option 1 or by emailing us at [email protected]
DVDXpress Customer Care Supervisor