Unbelievable service and wonderful customer care. The employees actually met me outside when they saw me unloading my bicycle. They actually took the bike into the store for me and had it fixed before I had even finished registering my information for the repair. I will definitely return whenever I need something related to my bike, or any of my children's. After they completed the repair, they actually rolled my bike out to the parking lot for me.
Everything - especially the service as they take their time with no rush or pressure - hoping/knowing this will continuing after transition of ownership.