Easy Riders Bicycle shop is awesome! We had an issue with my wife’s e-bike and brought it in for repair. First thing they offered us a loaner e-bike. After they diagnosed the issue they called us to let us know they would have to order parts and that we could have a loaner e-bike. After they got parts and still had further issues they called us again and let us know the status and once again offered a loaner e-bike. After they resolved all issue, we came in to pick up the bike which they said was fully covered by warranty and there was no charge. I was not expecting that. Great communication with us through the entire process. Highly recommend them to anyone interested in e-bikes.
It was a great experience at Easy Riders in buying my new bike! They all had super knowledge and totally helped with picking out the best bike for me. They even took special time to make sure the bike was a perfect fit. I felt super comfortable when I went out and hit the trails. They also made sure I knew I was welcome back for any questions or accessories. They are a super team! Thank you so much!
Staff is very friendly and helpful. My bike required a tuneup which was done in a very short time.
I love the bike rack I bought which was recommended by you guys.
Thanks.
It’s not about the products or services - it’s about the people - and your staff/employees are very friendly, knowledgeable and helpful. When a company keeps its focus on customer support, the products sell themselves.
Very professional years ago when I first came in here, I had my back tire fixed and basically when I was riding up to Nisswa, the tire came disengaged from the bike so I had to take it back but back then they had some of these young guys that were mechanics and they are more like just mountain bike guys But that was probably 17 years ago but now mechanics are top-notch very great information so it’s definitely improved so much since back then Don Saxum
#bigredrider