You slotted me in at very short notice. It was a simple fix I wasn't able to do myself as I didn't know what exactly was wrong. You could have told me loads of things and charged me a lot more, but you didn't. You were very truthful! Thankyou!
As a beginner to the world of e-bikes, I was very intimidated walking into bike shops. But from the moment I arrived, Steve welcomed me and accomodate me. He made me feel comfortable asking questions. He patiently answered all my questions without making me feel silly for not knowing some stuffs about ebike.
He then let me try and test drive the bike. Very informative and accommodating person Steve is. And then I met Richard, Tom which answer me all the concerns and lead and introduce me the things how to operate the Ebike. Overall, it was a 100% , fantastic. And best experience I have with the bike shop. Reviews in google doesn't lie. Thank you Guys. I really appreciate your kindness.
Good choice of bikes. Helpful and knowledgable staff.
Over several years this is the fourth bike I have bought here and I have been pleased every time.
Most knowledgeable local e bike dealer and service centre.
This time very pleased that Tom sorted out my cutting out in rain problem. I was caught miles from home in last week's deluge 🌧. I got soaked but my Giant gravel bike kept going through the downpour and standing water...
Thanks.
😊
Very helpful and polite, my bike stopped working after 10 months e bike centre collected it and repaired the same day which was covered by the warranty. I had a full service at the same time, bike came back like new. Full service on a e bike is more expensive so consider this when buying one.
Very friendly helpful service. Large range of new and used bikes. My Husband loves his new NOVA XG .I wish I new about the ebike center before I brought my ebike Thank you to all the staff.