Jeff was amazing. Took a lot of time to show and explain in detail the differences in all the different bikes to find one that fit my needs. No pressure sale tactic, which for me is comforting!
Everyone was knowledgeable & friendly. Service was excellent and they also shared best practices for overall maintenance. No pressure for additional services, but offered suggestions.
You have the parts needed to keep my bike operational, as well as items for all types of bikers.
I usually come to you first, despite having other stores closer to me.
Finally, your prices are competitive, and your staff's knowledge level is exceptional.
I think the salespeople are knowledgeable and offer solutions tailor made for me. They also are patient and helpful in reviewing with us the car mount and storage rack that we purchased.
I really appreciated the service that the mechanics gave me at the Eddy’s Willoughby store. To be specific “Steve”.
Steve is very personable and helpful as were the other mechanics.
My experience with these Eddy’s mechanics make me feel as though I’m going to a friends house, not a business establishment.
Keep hiring these type of personnel and Eddy’s is going to be around for a long time.