I usually don’t give feedback but Eddy’s has earned the exception. Needed urgent service and it was provided. Expertly and promptly. No wonder I keep going back to Eddy’s whenever I need anything for my bike.
the service was amazing! John explained everything we needed to know about our new ebicke and bike rack and acted as if we were the only ones in the store
The service I received today was exceptional! The staff spent lots of time helping me put new cleats in my bike shoes. My purchase today was very minimal, but due to the service I will definitely be back and not hesitate to buy my biking supplies and bikes next time I am in need.
Bob did a great job helping me to get a new bike. He asked all the right questions and helped make the decision that was right for me. We also had brought another bike in for service. Everything was done within a reasonable time and cost. Thanks Bob for the great experience!
Heather Cottingham
They made the effort to track down an obscure tire size and special tube for a 35-year old bike. The parts came when expected. Service was courteous and professional.
I had called another bike shop to get a tire fixed, the guy told me he would call me back after the weekend (I called on a Thursday), over a week later the call never came. I walked in to Eddy’s unannounced and they fixed it on the spot. Great customer service.
I had received a recommendation from Andy Gates. It was an excellent recommendation! I came to the store and we went for a ride together, then completed the purchase. I am extremely grateful; hope to get my wife to make a similar purchase.