Trainers are friendly, encouraging and professional. Working against/with the computer is particularly good for me. The programs that have been established for me put me right to my limit. And 20 minutes of good exercise is about perfect for what I need.
My wife and I have been members for several years now. I love that fact that I can complete a good workout in 20 minutes! It definitely beats hours at the gym. Beyond the time at the gym, we have definitely made big changes in our diets. It is something that we do on a daily basis and not only during special events. Lastly, it is great meeting and working with the young trainers that come through the gym. They are all very supportive of the members and do a great job of getting to know people on a more personal level.
I have enjoyed working with any and all of the coaches. They push as they should and certainly are the biggest part of the increased strength and overall improvement in my health. The facility is always clean, never crowded, and dare I say a "JOY" to attend three times a week?