Knowledgeable and friendly staff, excellent service (gear tuning on this occasion). Great range of Trek bikes which they know inside out and will make recommendations without pressuring. It's a great LBS.
True personal service. We brought two bikes in for service about 12 months after purchase. When minor issues were found, the guys communicated promptly and clearly laid out the options. We rode the bikes today and they're as good as new.
Whether you go in for a new bike costing thousands or a puncture kit, there's always a friendly welcome and they'll take as long as needed to get you sorted.
Great team, very knowledgeable and friendly and take the time to explain and assist with any questions, not snooty like a lot of bike shops! Excellent service, workmanship and sort any warranty work! Good range of all sorts of bikes! Highly recommended
Booked my road cycle in at short notice due to a mechanical gearing issue, and the cycle was promptly fixed. Thank you to the team at The Edge, Lancaster.
Great products and a good selection of bikes to suit most people . The staff are all very helpful and Mark that I dealt with answered all my questions . I am very pleased with the bike that I bought .
I use my bike every day for my (short) commute to work. I need my bike to be reliable. I'm very interested in cycling - in getting people out of cars and onto bikes - but don't have the headspace to be very interested in bike mechanics or the latest bike gear. I can't tell you how grateful I am for the friendly and competent people at The Edge for keeping me on the road with minimal fuss.