Fantastic range of bikes for all, very friendly and helpful staff, with a wealth of knowledge. Definitely the best bike shop in the area, I will definitely recommend to friends and family, 100% review from me for a fantastic service and experience.
Friendly, professional and helpful service
Recently while travelling overseas I decided to buy a new bike to be ready for my return. I dropped Simon an email about what I wanted. He suggested another, only just released model which he ordered in and had ready and waiting for collection. His alternative bike suggestion has turned out to be a much better one for my needs.
When picking up the new bike, Mark spent a lot of time going over the bike explaining all of its features and setting it up correctly.
Well done guys, I can’t recommend them enough. You don’t get this level of service with internet shopping…
Thank you for repairing the gear shift on my Scott Addict 40. Seems to be working fine now. I'd give 10 out of 10 for the repair, but having to wait to get the bike booked in, and it taking a week to repair was a bit disappointing.
Despite being really busy, you were willing to offer friendly assistance and advice on my rear derailleur. Can’t thank you enough as it enabled me to continue my journey into Scotland.
Friendly staff. Knowledgable. Simon listened to what the customer wanted and I didn’t feel anyone was pushy with sales pressure. Also very helpful to talk to Mark who is himself a rider and sets up the bikes, who gave me excellent advice and was extremely knowledgable. Good experience.Gave me plenty of time to explore and answer my questions before buying. I felt they genuinely wanted to ensure I was a satisfied customer.
Knowledgeable, approachable staff, more than happy to help keep an old bike on the road ordering parts. Quick delivery and efficient methods of tracking.
Helpful as always, with both services and answering my many questions!
Only a small job, but turned it around in a matter of hours. Thanks lads - excellent.
The team are friendly, approachable and knowledgable. The fact that the specialism is Trek bikes only means that there’s a higher technical knowledge of the products than many other bike dealers. Basically, the guys know what they are doing and I trust them
Efficient repairs, fitting me in when my needs were critical in starting a big cycle, and always communicating stages and works to be done.
Everything done as stated, including costings.
Always good for owners to keep services upto date, as I have, making for easier cost effective repairs etc.
Thanks to the Edge Cycle Works teams.