Excellent and very professional customer service. Their knowledge and advice regarding anything cycling related is second to none. Simon and his staff always works towards the client's best interest.
My cycle needed a full service ahead of a long ride. I was informed what was needed and given a proposed pick up day.
Good, friendly knowledgeable staff. Thanks.
I went to 5 or 6 bike shops this week, and the Edge Cycleworks gave me the best service by far. Jamie spent time talking to me about my requirements, let me sit on a number of bikes, allowed me a test ride on my favourite, and all the time listened to my needs and tried to do the best for me. I felt no pressure or "hard sell" and because of that I am actually more likely to buy from them.The quality of attention and service was second to none.I also know that Trek warranty and after-care and servive is excellent, and the Edge Cycleworks do this brilliantly (I have bought other bikes from there)
Knowledgeable and friendly staff, excellent service (gear tuning on this occasion). Great range of Trek bikes which they know inside out and will make recommendations without pressuring. It's a great LBS.
True personal service. We brought two bikes in for service about 12 months after purchase. When minor issues were found, the guys communicated promptly and clearly laid out the options. We rode the bikes today and they're as good as new.
Whether you go in for a new bike costing thousands or a puncture kit, there's always a friendly welcome and they'll take as long as needed to get you sorted.
Great team, very knowledgeable and friendly and take the time to explain and assist with any questions, not snooty like a lot of bike shops! Excellent service, workmanship and sort any warranty work! Good range of all sorts of bikes! Highly recommended