The entire thing! Checking in is easy and friendly (they remember who I am after just 2 visits) and its fast. Kody my therapist is exceptional! They ask all the right questions and listen so well to focus on what needs attention. I always leave feeling like a million dollars and I love that they give me recommendations for at home work to keep myself on track for my goals. I've had memberships elsewhere and have had many massage therapists over the years but Kody is hands down the best and Elements experience far exceeds previous experiences.
I love the customer service at the reception desk and particularly enjoy Amanda, the manager, management and skill with her team. My massage specialist is Kody who is simply awesome! I highly recommend booking an appointment at Elements, for facial and/or massage. Well, worth the visit!!
All your staff are friendly, helpful, and professional. From the front desk to the therapists. Your facility is always neat, clean, and welcoming. Everything about your location puts me at ease.
While you offer some services I don't need or maybe am not ready to try, I have never felt pressured about trying them, which I very much appreciate. We live in a society where things are pushed at us and that you don't do that is a *big* positive thing for me. Please don't ever change in this regard. Keep with the attraction with what you offer rather than the promotion.
I would (and have) recommend you to my friends and acquaintances.