Very professional. Didn't make me feel dumb for not knowing what to do. When I left, my head was swimming and when I got home I crashed and got some of the best sleep I've had in awhile. Thanks Steph.
The staff are wonderful. There were some scheduling issues a while back, but those seem to have been fixed. The salon is convenient and relaxing. Just wish they offered on-line scheduling and facials at the Tower and Hampden salon.
The waiting time was less than 5 minutes. The person at the front counter was very friendly. The room was clean. The therapist was also very friendly and listened to my needs and explained what was recommended for what I was there for. My total experience was very good and would definitely return as needed.