Ana is amazing! Staff are always courteous and helpful, even with confusing situations such as buying massages as gifts for people and making sure the gratuity charges to my account. Wonderful place to relax and get a great massage, for either pain management or just a relaxing experience.
I purchased the Groupon for an hour massage and it was super relaxing. My therapist was very professional and basically gave me the message I had asked for. I was only sad that it had to end! Very clean facility and friendly and professional front office staff.
The girl at the front was excellent. I don't remember her name, but she had glasses , light dirty blonde maybe brown hair and dead Disney chicks tattooed on her arm. I honestly had no intention of signing up for the wellness program because I did not like my massage at all. But she asked me how it was, I am not one to complain but she brought it out of me because it was clear she wanted to make sure I had a good experience. She went on to question me more about the type of massage I like and made some recommendations as to who would be a better fit for me. She also offered me an amazing deal. I am a massage therapist who works as an independent contractor. I just moved to California and don't know any other therapist that I could trade with, so I am relieved to find a place I will feel comfortable to keep up my self care.
I liked how my MT was super kind and communicated to me really well. She kept asking about the pressure and if I needed her to go over a certain place alittle more or any other place that I wanted special attention. She was extreamly professional and I would absolutely recommend my MTAlex again to myself or anyone looking for a really relaxing time. However, the receptionist was alittle rude about tips. After my massage she looked at me after I paid and asked if I had left a tip. I work with customers one on one as my job and I know it's never okay to ask for tips like that. Tips come out of the customers own pocket on how they felt the service was. Tips are never required and that's how it's been at every massage place I've been. Although I did leave a tip for my MT because I felt she did a wonderful job I felt it was innapropreate for the receptionist to ask for it like she was trying to make it seem like it was a requirement to leave one.