I am impressed with your massage therapist Mona, she has been able to detect and alleviate pain for me, she has helped me be able to walk when my back has been locked/immobile. I don't like the customer service of your receptionist. I needed to change a one and there was no flexibility.
The 3 therapist I had were knowledgeable in what they do and friendly. They listened to what I need and massaged the appropriate areas. Bathroom and rooms are clean.
Some rooms are drafty and colder. What about having a heat lamp?
I would suggest to replace the head support covering from the current towel like material to a smooth material. It leaves these numerous tiny indentations all over the face and at times I still have places to go. Thank you.
Scheduling is easy, I've worked with several different therapists and they've all been wonderful, knowledgeable, and helpful to my particular needs at that time. The prenatal massage is the best and I am grateful to have certified therapists make me feel comfortable and safe.