The front desk staff is so nice, I love chatting with them before my appointment. Plus they are helpful in recommending a therapist if I can't make my schedule work with someone I've already worked with. I've had appointments with multiple therapists and all have done a great job. Cindy is amazing if you have any type of injury, I feel so much better after I see her and the results last for weeks (my main issue is being a cubicle dweller and stomach sleeper is really hard on my neck and shoulders, plus snowboaring in the winter usually results in injury or soreness). Samantha is also really fantastic.