The front desk is always so nice (Chrissy was there and is so sweet)and helpful. I cannot say enough about the massage Dawn gives!!!! I had my 1 year anniversary with Elements (it was last years birthday gift) and don't plan on canceling my membership any time soon. A while ago I tried a 90 minute massage and that was a BIG mistake because I CANNOT go back to a 60 minute massage!! I have never had a bad experience at Elements of Chester.
Everything from the reception - thru the thorough, amazing massage - to the friendly reschedule at the conclusion ( where you are wishing the massage was still happening ;)
One thought...the music is not very relaxing...perhaps try something more soothing like natural sounds....a water stream, birds, crickets... ( no, I am not crazy )
Music/sounds that are a little more lighter/ natural...
I had a massage with Jennifer the other day to help fix my very sore hamstring. I went from limping and barely able to walk to feeling 100 % better and gaining some mobility back in my leg. It was life saving for this gym girl!
I was disappointed that the therapist I was scheduled with did not show up and I sat there for almost 30 minutes before being told what was going on. I had taken off of work for this and was not able to come back at another time. The team was accommodating to get me an appointment one hour from my scheduled appointment and was very generous in comping my lotion and gave me a gift certificate for another visit. I was very happy with the massage Dawn gave me and assisted in getting a lot of the knots out of my back.