Extremely professional and comprehensive, I find each therapist is extremely responsive to the specific needs of the client. All of the therapist are highly competent and empathetic, and provide an extremely high level of care.
I greatly appreciate the professionalism and expertise of the massage therapists as well as the welcoming environment from the moment you enter the wellness space.
convenience of booking online
great therapists
always the best front desk staff
the heated neck wrap while waiting and the peppermint patty
always impeccable treatment rooms and guest areas
the option to use member sessions for both skincare and massage
I appreciate that the team expects me, knows who I am, and makes note of my preferences - like that I prefer lavender aromatherapy, and I like the breast pillow for my massage.
Gabrielle showed me how to adjust the headrest so that it's where I want it - I really appreciate that.
Last week I had Otis, and I don't think he'd worked on me before. He obviously made an effort to check my file, because he already had the breast pillow on the table. Those small touches make a big difference. I have had Gabrielle several times, and so was nervous about changing therapists. Although Otis had a different technique, he did a fabulous job, and had just the right pressure.