All of the therapists who I have worked with have been wonderful and there are a few who are exemplary. The location is great for me. The only reason that I ended my membership and would not recommend Elements is that the prices are significantly higher than other similar, local, massage businesses.
The receptionists are always nice and accommodating. They try to get the best appointment/therapist for you. Sarah is an amazing massage therapist. I always feel welcome at elements!
The place is peaceful with respectful happy to oblige staff members. My masseuse massages with the kind of deep tissue I like and has interesting conversation when I want it but is silent when I seem to wish to drift into my thoughts.
My massage is tailored to my needs. Johnny has been a favorite of mine for a while. I have been through several therapists and I prefer to work with him whenever possible.