My therapist Sara is awesome - good pressure, can work deep with out pain, great neck tension- tight muscles skills, very professional! The only down side: is she is booked out a month ahead. However she will recommend fellow coworkers if you need to get in quickly.
The receptionists were very friendly and welcoming. The lobby space was relaxing and helped set the mood for the massage. Your membership program is good.
I'd like to provide some feedback for my massage therapist, Tracy H. She did a fine job, but some improvements could be made. She only used the lubricating lotion a few times, so the massage felt pretty dry and rough. Also, after only a few seconds of starting to massage out an area, she would go away from that area and slide her hands down my back. I wish she would have done much less of that, and actually stayed on the problem areas. I don't need gliding/sliding...I doubt anyone would want that either. It wasn't a great massage overall, but I can see how you might have other skilled therapists.