I like having the front desk and customer service provided before the actual massage is given. The massage itself is great as well. I appreciate the professionalism at the front desk and by the massage person.
Everything about my experience from scheduling to check-in to getting my massage and checking out was lovely! Staff was helpful and friendly in describing what to expect as my first time there, as well as the details for becoming a member (to save money!). Clayton, my massage therapist, especially was kind and I never felt more heard about my chronic muscle tightness in specific areas and really trying to hone in what is causing them. I was worried about coming to a larger chain company because sometimes the quality of the overall experience can get lost, but I truly felt like everyone made me feel part of a community that listens and is genuinely concerned about my well-being like a close friend. I'm excited to come back in just a few weeks!
My experience is always positive. Clayton determines with me specific areas that need attention and always ends the session leaving me relaxed and refreshed.
Front desk staff is always professional and welcoming.
Establishment is always clean and tidy.