Booking the appointment online, on my phone, was very easy. I was greeted nicely and waited less than five minutes. Hannah did an excellent job asking me about my pain issue, determining my comfort level with treatment alternatives she could perform, explaining what she would do and as she performed the massage, and checking on my comfort during the massage. She also had some helpful advice on further treatment actions beyond massage.
The front desk staff and the therapists are very friendly, professional and welcoming. It is really relaxing to arrive to a place where you feel welcome and safe. Thank you for being so great.
Reception staff are warm and friendly, and the masseuse I've had, Chantel, is so expert (and nice!) I always feel healed after my visits, and am grateful (esp. as I've experienced 'meh' massages in the past, elsewhere, and know how disappointing they can be). Chantel is excellent!
I also appreciate that you have parking. This is a bonus, esp. in the very busy Roosevelt/65th st. corridor.
My only desired improvement would be better ventilation in the suite. The air throughout the suite feels too 'close' and heavy and unrefreshed.
Convenience-- lots of hours that you're open. Great massage therapists! I've liked everyone I've had. Facial was a new and great experience for me. Very friendly and helpful front desk staff. Good reminder system that allows easy Y/N to confirm appts.
Super easy check in, booking and kind people at the door. Chris was a very sweet and professional massage therapist and really made sure to understand my needs while clearly communicating how he would go about it. Being someone that hardly has ever received professional massages but someone who needs it especially after a lower back strain, walked away feeling immensely better at least for the rest of the day, which was enough to want to return. Chris was amazing and very good at what he does. Thanks mate. Very grateful to gain some relief in my current healing.