The entire customer experience is very positive. It is easy to book an appointment. The receptionists are friendly and call me by name. The therapists are outstanding.
Dave was very good. The receptionist was very friendly and asked if I needed to use the restroom. Dave found knots that I didn't know I had. He was very patient in getting the knots loose. I went to him on my 60th birthday 2 years ago and I definitely will be going back to him sooner.
The reason I keep coming back is because of Maddi and Nik. Two of the most incredible massage therapists at the Horsham location. Always, helpful, kind and the massages are like a little piece of heaven.
I received a gift card from Spa Finder and decided to use it while I was on vacation. I found this location and the experience was flawless. Customer service was excellent and the team was courteous and helpful. I would definitely recommend this location.
Elements offers a wonderful experience. The ambiance and the facility is very serene and relaxing. My massage therapist is Gomer and he is great! His personality, professionalism and expertise are the main reasons that I continue to return on a monthly basis. I highly recommend Elements!
Hayley is a great therapist, and I've had numerous experiences with other good therapists. The front desk staff has always been awesome - attentive, on top of the scheduling process, personable, professional. The space always feels super clean.
Jennie is AMAZING! I suffer from chronic pain and disabilities that really affect my mobility. Every time I’ve seen her she has made real improvements to my pain and my ability to get around. I am SO GRATEFUL for her!
From the moment you walk in the door it’s clean, relaxing and inviting. The front desk reception is welcoming and my masseuse Hayley, who had been recommended by one of the front desk staff members after my regular masseuse left, was a perfect fit for me. Her techniques are perfectly aligned with my needs.