Scheduling with my preferred therapist is sometimes challenging and requires advanced planning at least a month or two ahead. That said - the front desk staff has always been very friendly and professional, and my preferred therapist is very skilled at making me feel relaxed and refreshed.
The lobby is very clean and neat with friendly greeters to check you in for your massage appointment. The masseuse's are great and thorough in their service to entirely relax you and they treat you like family.