The reception staff is the right balance of friendly and professional. All of therapists I've seen are knowledgeable and offer excellent suggestions for aftercare (like stretches).
Jean Frost is attentive, knowledgeable, and encouraging. And she gives a great massage! The front desk staff is always welcoming and kind. I love Elements!
I appreciate that there is a dedicated individual at the front desk who is available to call directly to schedule or reschedule appointments.
The therapists are great, but the ease of scheduling is part of what keeps me in my membership.
Regarding my Therapist, she was awesome.
When I first moved to Lake Oswego, my friends (both are Elements members) told me about how wonderful Jean was and highly recommended her to me. Since then, I've had three appointments with her, and she's fantastic. For example, she listens to what I have to say about how I'm feeling, if there's a particular area that hurts, or an area I want her to avoid. I always feel a hundred times better when I leave her table, and she gives me recommendations for things I can do to help myself, like using an Epsom salts bath for sore muscles.
She's great, and I wish I could see her on a weekly basis!
Facility is calm and clean. All staff are pleasant, welcoming, and kind. Therapists that I have dealt with are professional and concerned about my welfare.