Staff is always friendly and great customer service. Ricki is great... I have had 3 or 4 different staff give massages. Lately it has been Jess (girl) very professional and great massages. Christi is awesome as well.
Front desk staff is typically warm and friendly, knowledgeable about which therapist is the best fit. They make it easy to schedule as well. The rooms are clean and therapists are talented. Overall, a good experience.
The front office staff was very kind and accommodating making check in a breeze.
Anthony was amazing. Very intuitive and knowledgeable! 10 out of 10!
Frank H.
I love this place. I have been coming for about 12 years. I have tried different massage therapists and I have only been disappointed once.
Everyone is always friendly and professional, from front desk to therapists ( and the owner too).
I have had mostly female masseuses but I have tried a few males as well and they have always been respectful and professional.
The place is always clean and relaxing even though I am going for physical pain (I have fibromyalgia), it's a really calm place.
She did a very good job. Asked about pressure and was very responsive to feedback. I had a pretty serious knot and I may need to have another therapist who is a bit stonger. Again, no complaints she was wonderful and the massage certainly did help. But I will probably need to go with someone a bit stronger in the future for this situation.
Aside from Chris giving the ABSOLUTE best massages EVER, the staff are friendly and take the experience to a different level. When I was accidentally charged the incorrect price, they called and made changes until
everything was settled. I’m so glad I found them.
Jia was great. Massage was professional and everything I needed. Only constructive feedback for my massage is that I don't like nails used on my feet but if I book with her again I'll let her know personally. Otherwise fantastic massage all around.
Jesse is terrific. As are all the therapists I have had at the Summerlin location. Its such a therapeutic experience which I have on a regular basis. Highly recommend Elements**