The atmosphere is calm and inviting. This was my first message in 27 years, I really don't like being touched, especially by strangers LOL. My son and daughter-in-law had given me a gift certificate for a message, so I went. I have RA and fibromyalgia, Gretchen put me at ease and only really worked the areas of my neck and upper back. She said I might be sore the next day but I was fine. My mom and husband also has gift certificates, their technician was Bridget. Both enjoyed their messages, my mom who is 80, felt the beds were not very comfortable.
Very easy to schedule and communicate with staff via text. Everyone is friendly...entry staff to masseuse. I try to always get the same lady for my massage, she always asks what area we need to work on. I love that it is directed to how and what I want.