Elements in Medford Square is a great escape in busy little city. Just a couple steps takes you from the traffic and noise of High Street into serenity! The therapists, front desk staff, and managers make it such a welcoming and relaxing place.
The front desk staff is very welcoming, friendly, and accommodating. The therapists are all great, I’ve seen almost all of them and you really can’t go wrong! Everyone is very talented and you can tell they truly care. I’ve been to a few other Elements locations and I can’t recommend Medford enough!
the service is very good. But how the time or duration of the service is managed is not great. I booked for 90 mins massage. Therapist asked me go to the room and change. Then by the time she came it was already 15 mins over. then i was done 5 mins before the completion time. So essentially though i booked for 90 mins only got 70mins service. though the top and rate i alll based in 90 mins.
Overall, it was a very pleasant experience. I appreciate how my therapist tailored the massage to my needs. She was very kind and accommodating. I felt very comfortable the whole time. The rooms were very nice and the music was soothing!