Everything !it has been such a positive experience. The staff is very professional and I haven't met somebody there who seem like they wanted to be there. When I come in the people behind the desk always have a smile on their face. And everytime that I talk to the owner she has been such a positive and nice person. I recently went to Sonny my shoulder has never felt so good! When I first started there was a mix-up with a payment and the way that they handled the situation and themselves with such good customer service, there's no way I could have been upset!
The massage therapist, Don Barr, was exceptionally informative of what types of pressure and location on my body he would apply as well as the rationale. Results showed after 1 appointment such that several trigger points were tamed down. I have scheduled a second appointment in a couple of weeks for tissue assessment and addressing any trigger points remaining.
The therapists ask about your needs every time. Massage is customized to my person, my current needs, and my mood. (Jill is especially effective in incorporating many techniques which she uses to seamlessly create a healthier me!)