Front desk staff was incredibly friendly, Paul especially. Really gave a great impression of the type of service at the spa. Laura was my therapist, -!; I have worked at a high-end resort spa in Scottsdale where I regularly got massages. While they were incredible masseuses there, I never received a massage like the one Laura gave me. She is absolutely fantastic, so much that I knew I had to sign up for the membership just so I could go back to her regularly.