I’ve been conning to the Moon Valley Elements for almost 12 years off and on. I’ve tried a couple of the other locations but prefer this one.
Most of the receptionists are really great; though on occasion, a couple of them scheduled me with the wrong therapist. Fortunately it worked out.
Jimmy is a wonderful therapist! He is always mindful and in tune to what I need which can vary each time.
Aaron was fantastic and walked me through everything. He told me if I ever go elsewhere that these are the ways I should be treated and not to let them cross boundaries or rush me. He made me feel so comfortable and like we were friends not just a client. This was my first Time have a professional massage!
Michael is an amazing therapist!
Along with being very personable, he listens to my needs/concerns and responds accordingly with the appropriate level of pressure. When I'm feeling stiff/sore, I want a therapist who can work on those spots...and Michael can!!. That may sound obvious, but I had a few massage therapists before Michael that either didn't understand that I wanted the deeper pressure I had requested or they didn't know the proper technique.
I have been seeing Alicia for a year now. She is friendly and sensitive to my needs. Unfortunately, finding her availability on your web site is hit and miss. I often have to call, as she is not shown as available or even as an employee there.
Alicia is amazing she wants to know how I am feeling and if she needs to focus on an area. I had shoulder surgery 10 weeks ago and she has really helped my shoulders stay loose so I can heal.
I am pleased with your therapists and staff, who are welcoming and efficient.
The only thing I would change is the awful, unsupportive chairs in your waiting room. Everyone hates them, even your staff.
Please spend a few dollars and get some comfortable and supportive chairs that you do not sink into, and can easily get up from.
Staff are always friendly and helpful. The lobby is quiet and calm. Billing is automatic so no worries about having to pay during the visit. Massage therapists are responsive to my needs, and provide after care instructions to maintain my muscle health.