In comparison to Massage Envy, they have much better masseurs and a true 55 minutes vs. 45 minutes for the competition. In my past experience and in NYC or Hong Kong, masseurs delivers services with a timer. This place is honest with the time, and the masseurs are not as hurried as Massage ENvy. The place is also tranquil and clean. I love their biweekly email and tell you what timeslots are available, va. Massage Envy is so over-subscribed that I have to book massages at least 2 weeks in advance. Highly recommend his place!
In addition to great massages (Tyrell is great!!), Elements Needham has a great front desk staff that are friendly and helpful. I like the reminders as well! Plus, there are great deals such as the monthly drawing and around holidays deals on gift cards. I'm a big fan of the Wellness Program and have already advocated friends and work colleagues to check into it.