It starts with the front desk. All the staff there are friendly, helpful, have good suggestions and have a sense of humor. I only know a few of the messuses (sp?) but all are professional and give good massages. Location is in the heart of West Newton and one can go next door for a good movie once they are relaxed from having an excellent massage.
I have been at Elements for about 11 years and Lars is one of the best deep tissue specialists that I have seen here. I can tell he knows the body well enough to work on those very tight areas. I am moving from the area and will really miss all of the people I have met here over the years, including the current group of professionals that are there now.
The service providers are always on time and appropriate. They check in to see if the pressure is acceptable and ask if things are going well for you during the massage.They respond to requests for work on certain areas of the body that may not be feeling or working well that day.
Amy always gives me a great massage! She listens and focuses on my problem areas. I always feel amazing when I leave Elements. I would highly recommend Amy to anyone dealing with pain and/or fatigue, or anyone who just wants to relax.
I switched from the Needham salon to the West Newton location and was thrilled with my experience. Lars was kind and professional and very good at getting my knots out.