Lorri was waiting for me as soon as I walked in the door. I was running a few minutes late, so it was nice to be able to get started quickly. Also, Lorri is amazing. I've gone other places where they ask you to tell them if they're using too much pressure, but they're never rubbing hard enough. This is one of the only times I've even come close to having to say be gentle. Great service. Fantastic massage! I [LAST NAME REMOVED] be returning.