I have been coming to Elements for more than 2 years and once a month I receive the best customer care service possible. The receptionists are amazing, always smiling and asking how you are and how was the massage, thorough in setting up future appt and the reminders are efficient too. My therapist is great too and she listens to the concerns I have and what areas need to be addressed. Very happy!
Monthly pre-pay, phone/text messaging & reminders, efficient and friendly front desk people, excellent, qualified and personable LMT's, calming atmosphere, pleasant bathrooms. Not a fancy spa, just a great place to get a terrific massage!
Walking in for my first ever massage, I was unsure of what to expect. The whole process from check-in to check-out was great. Everyone is so welcoming, and my massage therapist made me feel very comfortable. I got a membership immediately after and am excited to continue coming in regularly!
Ladies at the front desk know me and welcome me when I enter the studio. Massages are wonderful and relaxing. Masseuses are professional and well-trained. They ask good questions before, during, and after the massage. They are aware of the degree of pressure that I expect.
I am asked if I want to schedule another massage. The front desk folks work to accommodate my schedule.